Tenjin Integrations - Featured Tenjin Integrations

Featured Tenjin Integrations

Accelerate Conversational AI implementation with ready to use Tenjin integrations and templates.

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ServiceNOW

Tenjin has an extensive suite of integrations to the ServiceNow platform covering creating, updating, searching tickets; searching knowledge articles; and creating orders.

Install the ServiceNow app for Tenjin from the ServiceNow store to enable natural language questions and answers across knowledge articles.

Service Desk, Knowledge

Microsoft 365

The Microsoft 365 Tenjin project encapsulates Microsoft Graph API calls across Teams, SharePoint, Active Directory, Outlook Calendar and Email.

They include adding calendar events, changing passwords, sending emails, sending messages to Teams channels, and searching SharePoint and One Drive.

Office, Knowledge, Channel

Zendesk

The Zendesk Tenjin project includes incident search, creation, and update, as well as knowledge search.

Service Desk, Knowledge

PeopleHR

The Tenjin project for PeopleHR is a suite of conversation workflows, forms and API calls.

Examples include requesting holiday leave and recording sickness, listing bookings, displaying holiday allowance, and showing who has upcoming absences.

Sample approval processes are also included and can easily be customized.

HR, Holiday, Absence

Matrix42

Tenjin has extensive integration with the Matrix42 platform covering both end-user and Service Desk agent-related use cases. Knowledge is surfaced up to Tenjin and enables intelligent natural language searching.

Service Desk, Knowledge

TopDesk

The TOPdesk Tenjin project includes incident search, creation, and update as well as knowledge search.

Service Desk, Knowledge

Twilio

The Twilio project combines conversation workflows and API calls enabling flexible integration of a Tenjin conversation with the extensive Twilio platform.

Examples include channelling conversations to WhatsApp, SMS, Facebook Messenger, and Voice.

Channel, Voice

Aha

The Aha! project allows Tenjin to query products, releases, features, and ideas. Ideas can be created, voted and commented on also.

Products Management, Roadmap

Jira

The Jira Tenjin project combines a suite of conversation workflows with forms and API calls to search, create, and update incidents, as well as search knowledge.

Service Desk

Confluence

Tenjin extends Confluence knowledge features by enabling natural language questions and answers over documents and articles.

Additionally, Tenjin Expert Assist can post new knowledge articles to Confluence and extend enterprise knowledge capture across your teams.

Knowledge

Notion

The Notion project allows the search of items residing in Notion from a Tenjin conversation.

Knowledge

Freshdesk

The Freshdesk Tenjin project includes incident search, creation, and update, as well as knowledge search.

Service Desk, Knowledge

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